Wireless IEM not getting one channel

[Cameron Will]

Very JV level ask. I have bx32 and a shure wireless iem system. The iem plays everything EXCEPT the click and tracks...I can't figure out how to get them to come through. The sound does not register on the transmitter screen gage, but seems to be sending properly from the board. Any help appreciated! Thanks, CW.

 

[Ben Lawrence]

pre fade on the click track?

 

[Cameron Will]

pre fade on the click track?

its set to post fader

 

[Tim McCulloch]

Post fader? If you don't have the fader up, it won't send to the bus.

I'm not familiar with that model of IEM but could the transmitter be set to mono?

 

[Cameron Will]

Post fader? If you don't have the fader up, it won't send to the bus.

I'm not familiar with that model of IEM but could the transmitter be set to mono?

Post fader? If you don't have the fader up, it won't send to the bus.

I'm not familiar with that model of IEM but could the transmitter be set to mono?

Yes, I tried to change it to pre fader with no luck. I also turned it up in the house with no change in the iem. I have tried both stereo and mono on the transmitter as well.

 

[Mike Caldwell]

For the sake of testing plug the click into a channel that is sending to the IEM and see what happens.
What channels are you using for the click and tracks? Are they assigned to the mix that you are using for the
IEM?