Reply to thread

Message

<blockquote data-quote="Tim McCulloch" data-source="post: 85112" data-attributes="member: 67">Re: Si ExpressionWhen we bought a Yamaha M3000 (yeah, I know....) I spent a bit of time playing with the mute groups.&nbsp; I found a keystroke combination that would lock up the mute automation AND the manual channel mutes.&nbsp; Our local Yammy tech came over, reproduced the event and went back to his shop to call Yamaha.&nbsp; Eventually he came back to swap out an EEPROM and the problem went away.That was a long time ago and I don&#039;t remember what I did to make it lock up, but it was something that Yamaha never anticipated or expected.&nbsp; Ours was the only report (at the time, anyway) of the bug.&nbsp; I don&#039;t know what Yamaha did to other units, but the M3000 design had some other issues, too, and they took care of them even after the official warranty expired.I&#039;m not pimping for Yamaha (although we&#039;ve had very good experiences with their digital mixers and received superior support for their analog desks) and not suggesting that Steve would be happier with them, but pointing out, again, that every manufacturer sends stuff out the door when a delay would have been better for the out of box experience of purchasers.&nbsp; Also, if I understand the Expression bug, it&#039;s a keystroke combination that locks up the desk... and it appears that this combination is something that Soundcraft should have anticipated... so no donuts for them... but why are we being harder on Soundcraft than we were with other premium brands that had issues at launch time?</blockquote>

[QUOTE="Tim McCulloch, post: 85112, member: 67"] Re: Si Expression When we bought a Yamaha M3000 (yeah, I know....) I spent a bit of time playing with the mute groups. I found a keystroke combination that would lock up the mute automation AND the manual channel mutes. Our local Yammy tech came over, reproduced the event and went back to his shop to call Yamaha. Eventually he came back to swap out an EEPROM and the problem went away. That was a long time ago and I don't remember what I did to make it lock up, but it was something that Yamaha never anticipated or expected. Ours was the only report (at the time, anyway) of the bug. I don't know what Yamaha did to other units, but the M3000 design had some other issues, too, and they took care of them even after the official warranty expired. I'm not pimping for Yamaha (although we've had very good experiences with their digital mixers and received superior support for their analog desks) and not suggesting that Steve would be happier with them, but pointing out, again, that every manufacturer sends stuff out the door when a delay would have been better for the out of box experience of purchasers. Also, if I understand the Expression bug, it's a keystroke combination that locks up the desk... and it appears that this combination is something that Soundcraft should have anticipated... so no donuts for them... but why are we being harder on Soundcraft than we were with other premium brands that had issues at launch time? [/QUOTE]

Verification